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All products purchased through ProBuilt Tools, Inc. are covered under the stated warranty through the acutal manufacturer. The manufacturer warrants the equipment to be free from defects for the period stated for that specific product. Please read below for more detailed warranty information and refund policy.
Warranty Information
Refund Policy
Parts & Service
Sewer Cameras
All ProBuilt Tools, Inc. Inspection Camera Systems are warranted by ProBuilt Tools, Inc for a period of five years from the purchase date. The warranty covers manufacturer defects parts & labor. The warranty does not cover any shipping or handling charges incurred. ProBuilt Tools, Inc. does not assume any liability for damage caused by shipping, accidents, neglect, abuse, tampering. misuse, or repairs done by another person or entity. At no time is ProBuilt Tools, Inc. responsible for loss of work while equipment is in for service. For Warranty Work please contact our service center.
Locators
All Locators sold by ProBuilt Tools, Inc are warranted by the manufacturer for a period of two years from the purchase date. The warranty covers manufacturer defects parts & labor. The warranty does not cover any shipping or handling charges incurred. ProBuilt Tools, Inc. does not assume any liability for damage caused by shipping, accidents, neglect, abuse, tampering. misuse, or repairs done by another person or entity. At no time is ProBuilt Tools, Inc. responsible for loss of work while equipment is in for service. For Warranty Work please contact our service center.
Hydro Jetters
All Hydro Jetters sold by ProBuilt Tools, Inc have up to a ten year limited warranty from the purchase date. The warranty covers manufacturer defects parts & labor. The warranty does not cover any shipping or handling charges incurred. ProBuilt Tools, Inc. does not assume any liability for damage caused by shipping, accidents, neglect, abuse, tampering. misuse, or repairs done by another person or entity. At no time is ProBuilt Tools, Inc. responsible for loss of work while equipment is in for service. For Warranty Work please contact our service center.
Drain Machines
All Drain Machines sold by ProBuilt Tools, Inc are warranted by the manufacturer for a period of one year from the purchase date. The warranty covers manufacturer defects parts & labor. The warranty does not cover any shipping or handling charges incurred. ProBuilt Tools, Inc. does not assume any liability for damage caused by shipping, accidents, neglect, abuse, tampering. misuse, or repairs done by another person or entity. At no time is ProBuilt Tools, Inc. responsible for loss of work while equipment is in for service. For Warranty Work please contact our service center.
All returns are subject to a 15% restocking fee. All used equipment is non-returnable. Returns must be requested within 15 days of the original purchase date. Returns will not be approved for equipment that has been used. The equipment must be in new, unused, resalable condition. Equipment must be returned with original packaging and provided RMA number. Please contact your service center if you need to request a return.
ProBuilt Tools has seperate Warranty & Service Center. The Service & Warranty Center is able to diagnose, service and repair all ProBuilt Tools, Inc equipment. All ProBuilt Tools, Inc. Parts & Accessories are available for purchase at the Warranty & Service Center. The service center also provides live technical support as well as complete service to 99% of all sewer cameras on the market. Please call for any of your sewer inspection service needs.